10ZiG Technology: Blazing the "Integration Trail" in the latest Citrix Solutions for VDI Endpoints
The 10ZiG core business model as a whole has much more “depth and meaning” relative to other providers. “We answer your calls, stay by your side, and serve as a coach, advisor, and troubleshooter right from the day you receive the demo device through to post-launch and beyond,” states Kevin Greenway, CTO of 10ZiG. During the testing period, customers can avail personalized one-on-one device installation walkthroughs or Q&A sessions with the 10ZiG technical support team. 10ZiG offers a unique level of service and customization that is rare in the endpoint industry. “We provide a multitude of custom embedding options and hardware configurations to ensure that our devices are tailor-made to fit seamlessly into our customers’ environments,” adds Greenway.
When T. Hasegawa, a major food and beverage manufacturing company needed to upgrade its desktops to support a Citrix XenDesktop environment, the company experienced issues with both Dell Wyse and HP, where neither vendors’ pricing matched their value. Additionally, the endpoint management software was either failing to detect the server, or had configuration complexity issues, and/or longer boot time, causing unstable video connections and delayed response time for email-based customer service.
10ZiG has plans for several product launches; its R&D team has been hard at work completely re-engineering its client-and manager-based UI from the ground up. This will enable administrators and users to modify settings regardless of their device and location, all from a single HTML-based GUI.
Greenway is also excited to announce that by embracing the changes in the end-user computing market and the shift toward digital workspaces, 10ZiG is bringing further enhancements to its zero client products that were traditionally used in desktop virtualization/VDI environments. “Our strategic partners with their digital workspace platforms—such as Citrix Workspace—are revolutionizing the way users access applications and files,” he adds. This offers a great UX and presents end users with the applications and services they need, all from a secure single platform, with features like SaaS, web apps, files, and collaboration tools. Coupling this with a zero client provides users with a low-powered, secure, and centrally managed endpoint, enabling them to access all that a digital workspace offers at their fingertips. Such ventures will further position 10ZiG as a full solution provider for not just VDI hardware and software, but also digital workspaces, and all the future changes in the end-user computing marketplace.